Refund policy
Effective date: November 9, 2026
In short: The Hidden Profit Leaks is a digital product. You get access to everything right after payment, so all sales are final. We refund you if something goes wrong on our side: you never received the product, a file does not work and we cannot fix it, or you were charged twice. Mandatory consumer rights in your country always apply.
1. What you buy
The bundle contains five e-books (PDF), a browser-based toolkit app, spreadsheet templates and a bonus kit. Everything is delivered digitally. Download links are sent by email and shown on the confirmation page right after payment. Nothing is shipped.
2. All sales are final
Because digital content cannot be returned once it has been downloaded or opened, we do not offer refunds for change of mind, for not using the product, or because it did not meet expectations that were not part of the product description. Please read the description on the sales page, including the table of contents and the list of what is included, before you buy. If you have a question before buying, write to us and we will answer it.
3. When we do refund
We will refund the full price, or fix the problem first if you prefer, in these cases:
- No delivery. You paid but did not receive the download links, and we cannot get them to you within 3 business days after you contact us.
- Defective files. A file is damaged or does not open on a current version of a common PDF reader, browser or spreadsheet program, and we cannot send you a working copy within 7 days after you report it.
- Double or wrong charge. You were charged more than once for the same order, or charged a different amount than shown at checkout.
- Unauthorized purchase. Someone used your payment details without your permission. Please also contact your bank or card issuer.
- Required by law. Any other case in which mandatory law gives you a right to a refund, a price reduction or a replacement.
4. How to ask for help or a refund
Email us within 30 days after your purchase at . Please include your order number, the email address you used at checkout, and a short description of the problem, ideally with a screenshot. We answer within one business day.
Approved refunds are paid back to the original payment method through the retailer that processed your order (see section 6). Depending on your bank, the money usually arrives within 5 to 10 business days. After a refund, your access to the product ends and you agree to delete the files you downloaded.
5. Customers in the EU, EEA and UK: right of withdrawal
If you buy as a consumer in the European Union, the European Economic Area or the United Kingdom, you normally have 14 days to withdraw from an online purchase. For digital content that is not supplied on a physical medium, this right ends once delivery has started, if before delivery you expressly agreed that delivery begins immediately and acknowledged that you thereby lose your right of withdrawal (Art. 16 (m) of Directive 2011/83/EU; § 18 (1) 11 of the Austrian Distance and Off-Premises Contracts Act, FAGG; Regulation 37 of the UK Consumer Contracts Regulations 2013).
You give this consent and acknowledgment at checkout, by ticking a checkbox before you pay. You receive a confirmation of it with your order. If you did not give it, you keep your 14-day right of withdrawal: write to us with a clear statement that you withdraw, and we refund you within 14 days.
The right of withdrawal applies to consumers only. It does not apply if you buy for your business. Your statutory rights in case of defects (warranty for digital content) remain unaffected.
6. Who processes your order
Your order is processed by the online retailer named on the checkout page, which handles payment, invoicing and refunds. Depending on how you reached us, this may be CopeCart or the checkout of an affiliate network such as Digistore24, ClickBank, Hotmart or JVZoo. That retailer’s terms apply in addition to this policy. If they grant you more rights than this policy, those rights apply.
7. Chargebacks
If something is wrong with your order, please contact us before you dispute the charge with your bank. Most problems are solved within a day. Disputes for products that were delivered and work as described may be contested, and the retailer may block further purchases from the account.
8. Customers in the United States
United States law generally does not provide a cooling-off period for digital products bought online. Nothing in this policy limits any right you have under the law of your state.
9. Changes to this policy
The policy that applies to your order is the one in effect on the day you bought. When we change this policy, we post the new version here and update the effective date at the top.
10. Seller
ReadyKit e.U., Großreifling 103/5, 8931 Landl, Austria. Full company details are on our Contact page.
